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Copyright Clearance Center, on behalf of John Wiley & Sons, inc.: Excerpt from Leadership the Hard Way: Why Leadership Can't Be Taught and How You Can Learn It Anyway by Dov Frohman and Robert Howard, copyright © 2008 by Dov Frohman and Robert Howard. Reprinted by permission of Copyright Clearance Center, on behalf of John Wiley & Sons, inc.

Pars International Corp., on behalf of WashingtonPost.com: Excerpt from "The surprising thing Google learned about its employees — and what it means for today’s students" by Valerie Strauss. Published by WashingtonPost.com on December 20, 2017. Reprinted by permission of Pars International Corp., on behalf of WashingtonPost.com.

Grand Central Publishing, an imprint of Hachette Book Group, Inc.: Excerpt from It’s Your Ship: Management Techniques from the Best Damn Ship in the Navy by Captain D. Michael Abrashoff, copyright © 2002 by Captain D. Michael Abrashoff. Reprinted by permission of Grand Central Publishing, an imprint of Hachette Book Group, Inc.