Quality 136

Page 1 of Quality 136A speech in New Delhi co-sponsored by the American Society for Quality led me to concoct this list. I have always had a broad view of “quality,” and decided to let my mind and keyboard go where they would. Resulting in “Quality & Excellence: The Quality 136—One Hundred Thirty-six Random Thoughts on Quality, Emphasizing the Elements That Are Often Missing in Conventional Quality Programs.”

Download file, 38 KB

Cathy Mosca posted this on June 4, 2009.
Bookmark and Share