Category: Excellence

Course 3: Innovation

We are so excited to announce that Tom's third course, Innovation, is out now!

This course is a great reminder that playful work environments encourage innovation. Read on to learn more about Course 3: Innovation and Tom's full course series, Excellence: Now More Than Ever.

Course Series

Excellence: Now More Than Ever, The Excellence Dividend Online Experience consists of 6 courses and offers a total of 99 Steps to Excellence, each followed by specific actions you can take NOW. The goal of this series is simple: to offer you and your organization—a 2-person accountancy, a 14-person training department, a 23-person non-profit staff, or a division of a giant company—a helping hand in implementing the products of decades of Tom’s research.

Course 3: Innovation

Innovation is about continuous experimentation by one and all, embracing and rewarding inevitable and useful mistakes—and, most importantly, establishing a full blown culture of playfulness. Tom's goal in this course is to demystify innovation. This course covers 10 steps to excellence, each with one TTDN (Thing To Do Now).

The first part of innovation is what Tom calls WTTMSW (Whoever Tries The Most Stuff Wins) and is explained by two of Tom's favorite quotes:

We made mistakes, of course. . . . We fixed them by doing it over and over, again and again. . . . While our competitors are still sucking their thumbs trying to make the design perfect, we’re already on prototype version No. 5. By the time our rivals are ready with wires and screws, we are on version No. 10. It gets back to planning versus acting: We act from day one; others plan how to plan—for months.”Michael Bloomberg, Bloomberg by Bloomberg

You can’t be a serious innovator unless and until you are ready, willing and able to seriously play. ‘Serious play’ is not an oxymoron; it is the essence of innovation.”Michael Schrage, Serious Play

The second critical piece of the innovation puzzle? Hang out with cool, and thou shalt become more cool; hang out with dull, and thou shalt become more dull. Crazy times call for intimate and continuous contact with crazy people. Too many organizations are loaded to the gunnels with “same-same.” That’s the kiss of death for innovation.

Register for Course 3: Innovation today.

Vala Afshar on Extreme Humanism

Vala Afshar is a longtime Twitter friend of Tom's. As a Chief Digital Evangelist at Salesforce, Vala has been a strong supporter of Tom's vision. Vala and Tom have many interviews on the books including their recent discussion on DisrupTV. Watch it here if you haven't had a chance to check it out.

That is why we asked Vala, "What does extreme humanism mean to you?"

Margaret Price on Extreme Humanism

Margaret Price uses inclusive, human centered methodology to frame and solve big problems everyday in her work as Principal Design Strategist at Microsoft. She says, "exploring the confluence between people, business, and technology is my sweet spot."

As a founder of the Inclusive Design practice at Microsoft, Margaret was the ideal person to ask, "what does extreme humanism mean to you?"

Betsy Myers on Extreme Humanism Meaning

Betsy Myers is a leadership consultant and speaker. She was senior adviser to two US presidents and former executive director of Harvard’s Center for Public Leadership. Betsy wrote Take the Lead: Motivate, Inspire and Bring Out the Best in Yourself & Everyone Around You. Some of Tom's favorite quotes come from her book.

Val Willis’ Extreme Humanism Meaning

Val Willis is a longtime colleague of Tom's and consultant with Tom Peters Company. She founded and runs her own boutique firm specializing in speaking engagements and consulting that is dedicated to aligning businesses and organizations of all sizes with their brand, values, missions and vision.

We asked Val, "What does extreme humanism mean to you?"

The Moral Responsibility of Enterprise: Credo 2021

Most of us spend the best parts of our waking hours in a business with 1 to 100,001 fellow employees. Business, therefore, is not "part of the community." Business is the community. Hence, the "first order of business" for any enterprise is its ongoing moral responsibility to all of those who make its success possible: employees, in terms of their personal growth, and social equity as regards gender and race. This also includes the communities in which its employees lives as well as the larger communities where the enterprise does business: city, state, country, planet.

And as to output—what business delivers to its employees, its communities, and its customers—it holds a sacred obligation to create products and services that, as Jony Ive (Apple's former design leader), says, "serve humanity first."

Regarding traditional business goals, such as unwavering commitment to excellence and to people and community are the only repeatedly proven long-term drivers of exceptional growth and profitability. Looking down the road, developing the full potential of its people and providing products and services that inspire offer the best chance we have to continue to provide enlightened and humane contributions that the looming artificial intelligence tsunami cannot take away from us.

Phim Her’s Extreme Humanism Meaning

Phim Her is a Hmong-American refugee who has worked as a Senior Product Marketing Manager at The Washington Post and is a board member at LeadIN+, an organization dedicated to bringing communities together to help strengthen their leadership. Phim believes mindful leaders should disrupt the world through empathy and story telling. One of her favorite quotes is: "We must move from talking about the world of design to talking about the design of the world."

Phim and Tom's values align in this way, as Tom has fought for empathy in leadership and design in every aspect of business for decades. Which is why we asked her, "What does extreme humanism mean to you?"

Cindy Gallop on Extreme Humanism

Cindy Gallop is a marketing powerhouse who founded MakeLoveNotPorn and IfWeRanTheWorld who says she likes to blow things up. Obviously this means that she and Tom get along like a house on fire and can be found chatting on Twitter together.

That's why we asked Cindy Gallop, "What does extreme humanism mean to you?"

Course 2: People (REALLY) First—OUT NOW

Take care of people. Train them and train them and train them and treat them with kindness and respect and help them prepare for tomorrow. Insist that every employee commit to growth and care for their mates (this goes double—or triple—in today’s troubled times). Goal: Extreme Employee Engagement (E3). Bottom line: make Excellence the norm in all people matters.

That’s it.

This course looks at the “people (what- the-hell-else-is-there?) issue” through eleven different lenses—that is, eleven steps. My goal is to inflame (!) your desire (!) to work harder (!) and more creatively (!) on the “people stuff”—and to provide you with practical (ready- to-use-today) approaches to doing so.

VIEW COURSE 2 NOW

Karen Mangia’s Extreme Humanism Meaning

Karen Mangia is a VP of Customer & Market Insights at Salesforce. She is spearheading some great projects with Tom, introducing him to the Salesforce audience. Karen and Tom share a love of travel. Be sure to check out her books Listen Up! and Working From Home.

We were excited for her unique perspective on: What does extreme humanism mean to you?