14 Number Ones
First there were 3 Number Ones. (Investment #1: Training. Asset #1: Full complement of 1st-line managers. Core Value #1: Aggressive/Fierce Listening.) Then there were 9 Number Ones. Then 11 Number Ones. And now, and in conclusion, 14 Number Ones.
Arrogant as it is to admit it, I am rather pleased with this list. It is the succinct best of and heart of The Excellence Dividend. Hey, we might make a poster out of it. Or you might.
At any rate, here it is ...