Archives: August 2013

Watch and Wait

Continuing his exploration of the subject he introduced here in a blog titled Quiet!, Tom wrote an article for the Financial Times about the value of introverts in a position of leadership. Tom begins with acknowledging that the idea may be opposite to theories he’s espoused in the past. Bottom line: There’s room at the top for quiet thinkers along with the take-action leaders he’s cheered on for years. Registration at ft.com is required for viewing the article. We think you’ll find it worth the effort:

“Leaders Must Watch and Wait More Often” (posted at ft.com on Monday, 26 August 2013).

Leadership by Diagram

A few weeks ago, Jean-Jacques Dubray, from a website called b-mc2.com, sent a direct tweet to Tom alerting him to a BOLT diagram he’d assembled from Tom’s Leadership Reductionist Self-Assessment. Tom liked it and asked us to post a link. The graphical representation of Tom’s desirable leadership traits brings into focus what he considers the most important skills in a leader, and also provides a pathway for studying these skills or putting them into practice. Enjoy!

Tom’s Leadership Self-Assessment
BOLT Diagram on b-mc2.com

New Weekly Quote Design

For those who are subscribed to receive a weekly quote from Tom in their inbox, we’re excited to announce that a new design will launch on Monday, the 19th. We think you’ll enjoy the new look, as it has a much stronger focus on why you subscribed: the content. We’d love to hear what you think; email us at tom@tompeters.com. And if you haven’t signed up yet to have Tom’s words start your week with a bang, now’s the time: Subscribe!

Quiet!

As some of you know, I have been regularly shouting about Susan Cain’s book, Quiet: The Power of Introverts in a World That Can’t Stop Talking. I think it’s a breakthrough book. Put simply, I judge that many of us have undervalued, and often underemployed and underutilized, roughly half the population—introverts. In any event, as usual, I turned my favorite bits into, what else, a PowerPoint “presentation.” You’ll find it here. I urge you to take it seriously—start by buying the book!

(I first used Cain’s book at a talk to a tough-as-nails company in a wildly competitive market. They talk tough, and acknowledge having a strong hiring bias in the direction of “aggressive” people. Makes sense in their world—but what if they’re missing out on a huge hunk of the population that brings different and desirable traits to the party? E.g., looking before leaping. Several folks came up afterwards and claimed that they’d give this a lot of thorough examination—that there might be another planet to explore.)

I repeat: This could be huge!

Tweetstream

Tom launched August with a twitter frenzy. A few highlights:

On Feedback

Giving feedback is not for amateurs.

Is there any more difficult task than giving effective feedback? If there is, I can’t imagine what it would be.

If you think giving feedback is easy or “straightforward,” then you are hyper-shitty at giving feedback.

No one is open to poorly proffered feedback. No one = No one.

Giving feedback is a skill to be studied, practiced and mastered as much/as carefully as, say, playing the piano.

Begin with a planet-class training course [on giving feedback], require EVERYONE to take it, provide mandatory annual refresher.

On Teasing

You are a lively soul, and I salute you. But as a boss, be careful when you tease someone who works for you. BE VERY CAREFUL.

Always remember, boss/project leader, the hypersensitive ones may be your very best folk. Don’t mistake your thick skin for the norm.

Teasing people is a dangerous profession. (Under any and all conditions.)

@Gil_Bashe 2h @tom_peters Think we need to see our actions in the lens of how we impact others – never to embarrass always to advance the human condition.

Teasing In Cyberspace

Teasing is about all the senses taken together. It can backfire X100 in cyber-conversations.

Use of body language in the theater and on the screen are two very different states of affairs.

Using body language in 2-dimensional space obviously doable. As movie directors know as a matter of course.

Reading body language effectively is 10X more difficult than reading Shakespeare.

As a public speaker, effectively reading body language is perhaps #1 skill/asset

On Bosses’ Delusions

If you are a boss and are pleased that people came around to see things your way, worry. Worry a lot.

Boss: Never mistake the fact that people agree with you for their actual feelings

On Who You Hang Out With

@oribrafman When you interact with others who are different, amazing, and serendipitous, things tend to happen.

TP Responses to @oribrafman:

Making this happen regularly [interaction with those who are different] is of the utmost personal and organizational importance and demands systematic thought

And when you fail to do this you mentally and emotionally shrivel by the hour.

This is not a “good idea.” It’s a life or death, win or lose strategic outlook.

This is not a “generic” issue. This is a … TODAY ISSUE

Straight talk: You must work your ass off on this. Without intervention, “same same” is the default option.

Top 2 innovation imperatives: Try a lot of stuff. Hang out with interesting people.