Tom's newest ebook is now available! You Matter to Me is a very visual adaptation of the piece he wrote called Acknowledgement. We all need to know that the work we're doing is making a difference, and that someone sees that. This isn't about fawning all over the people who work for you or with you. It can be as simple as noticing someone's effort and acknowledging it. Here's how Tom sums it up:
It is to say, simply, that in any context, personal or professional, there is no greater gift to the person or persons with whom you are engaged than heartfelt (as well as headfelt) acknowledgement of their contributions and fundamental human worth; moreover, said acknowledgement almost invariably leads to greater commitment and better-served clientele and a happier bottom line.