Part 22 of Tom's "Mother of All Presentations" (MOAP) is available now at ExcellenceNow.com. You can download it as a PowerPoint or a PDF. We've been releasing a new section every other week throughout 2012.
The "15H Theory of Everything" concludes in this section with Hsieh—that's Tony Hsieh, the founder and CEO of Zappos. The theme of the presentation is Wow! Use the word in your daily activities. You might even consider putting it in your corporate values statement as Zappos has done.