Now at ExcellenceNow.com: Part 17 of Tom’s “Mother of All Presentations” (MOAP). You can download the PowerPoint version or a PDF. We’re releasing a section every other week throughout 2012.
Part 17 brings us the 10th “H” in Tom’s “15H Theory of Everything,” the “H” in this case standing for Harley-Davidson. Take some lessons from this iconic company and maybe one day your customers will tattoo your logo onto their chests.