One of Tom's favorite topics is innovation, and you'd have a hard time finding a more expert person on the subject than Tom Kelley, General Manager of IDEO. His business is innovation, and we spoke to him twice, following publication of his first and second books. By reading his two interviews (links below) at tompeters.com, you get a very good overview of an innovative organization, and perhaps some tips on making your own organization more so. Best quote: "So part of the message of my book and the message from people like Tom [Peters] is that it's okay to act differently."
Tom Kelley Interview No. 1, following his first book, The Art of Innovation.
Tom Kelley Interview No. 2, following his second book, The Ten Faces of Innovation. Feedback from readers of the first book prompted him to write the second.
If you would like to learn more, we also have an interview with Tom Kelley's brother David Kelley, CEO of IDEO, who describes some of the history of that very cool innovation factory.