Tom is in San Diego (“slightly different since I first went there, in 1966, when I was in the Navy”) speaking to the Gartner Group at their “PPM & IT Governance Summit.” Gartner describes itself as “the world’s leading information technology research and advisory company.” Tom says, “As IS/IT increasingly becomes the (damn near) whole shebang for many/most firms of all sizes, summit participants are wrestling with the most complex issues there are, outside of war and peace—whoops, war and peace are increasingly driven by IS/IT as well!”