TMPAA Conference 10 May 2011

Tom is in Boston today ("For once, working at home," he says.) He is speaking to the Target Markets Program Administrators Association. These are the mostly independent administrators/quarterbacks for specialty insurance products—for school districts, construction companies, etc. As he says, "I'm in hog heaven—I believe wholeheartedly in the power of modest-sized specialists to dominate their niche. The Great German Export Engine, the 'Mittelstand,' which I have studied in depth, consists of excellent mid-sized specialists, described by one expert as 'agile creatures darting between the legs of multi-national monsters.' "

Excellence. Always. TMPAA Conference, Boston, 10 May 2011

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