Tom is at the Fairmont Turnberry Isle Resort & Club in Aventura FL speaking to the Packaging Machinery Manufacturers Institute. "Perhaps it's trite" he says, "but I'll begin with a slide quoting specialty-retail guru George Whalin: 'Be the best. It's the only market that's not crowded.' It's a superb companion to my 30-year obsession/love affair with Excellence."
If not Excellence, what?
If not Excellence now, when?
Excellence. Always. PMMI, 4 April 2011
Excellence. Always. PMMI, Long Version, 4 April 2011