Tweets+

Here are a few things I believe are central to success, personal and organizational. In this (selfish) instance, the author is me (some emerged from the gorgeous brevity of Tweets):

EXCELLENCE. Always.
If not EXCELLENCE, what?
If not EXCELLENCE now, when?

EXCELLENCE is not an “aspiration.”
EXCELLENCE is not a “journey.”
EXCELLENCE is the next five minutes.

Organizations exist to serve. Period.
Leaders exist to serve. Period.

Service is a beautiful word.
Service is a beautiful word. Service is character, community, commitment. (And profit.)
Service is a beautiful word. Service is not “Wow.” Service is not “raving fans.” Service is not “an experience.” Service is “just” that—SERVICE.

K = R = P
Kindness = Repeat business = Profit.

Tom Peters posted this on June 4, 2010, in Excellence.
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