Leadership: The Problem Isn't the Problem

Tom argues that the reaction to the problem often becomes more of a problem than the original misstep would have been if dealt with honestly. As he's been known to say: "Foul up. Fess up. Fast. Fastidiously."

You can watch the 2:10 minute video on YouTube and, if you like, download a PDF of its transcript.

Cathy Mosca posted this on February 3, 2010, in Leadership.
Bookmark and Share