Personal Responsibility

In today's Washington Post, David Ignacious concludes his article titled "Two attacks highlight counterterrorism's bureaucratic bog" with these lines:

The late CIA Director William Casey insisted that employees read the management classic In Search of Excellence to encourage every officer to take personal responsibility for solving problems, rather than kicking them on to the next guy in line. CIA Director Leon Panetta should use these searing events to foster a culture of initiative and accountability at a CIA that wants to do the job—but that needs leadership and reform.

Needless to say, Tom is extremely flattered to be mentioned.