Quality!
Excellence!
New Delhi!

I’m in New Delhi, where the thermometer is apparently stuck above 100°F. I am presenting at the “ASQ/FICCI Symposium on Innovation and Quality.” The joint sponsors-organizers are the American Society for Quality and The Federation of Indian Chambers of Commerce, a venerable institution whose origins date back to 1927.

As always, I am wonderfully overwhelmed by the amazing energy that one sees and feels in India.