100 Ways to Succeed #155:

Improve Your Business!
Become a Better Person!
Master the Art of Apology!

Study apology!
(Study = Become a serious student thereof!)
Treat apology as a “practice” (that’s Kador’s advice—and I concur)!
Acknowledge that this “practice” can become one of a small handful of “strategic competencies”!

Tom Peters posted this on April 23, 2009, in Success Tips.
Bookmark and Share