In this 3 minute video (captured by our friends at Skillsoft), Tom makes the case for hiring for passion over experience. He says, as he and Bob Waterman argued in In Search of Excellence, the numbers are the soft stuff and the truly hard stuff is "passion, energy, values, character, enthusiasm."
One of our commenters, Chetan Dhruve, suggested that we include the transcripts from the videos. We've added them to the previous video posts as well. Here's the transcript for this video in PDF form: Passion!