If business's true bottom line is people & relationships (What else???), then I offer my, hands down, 2008 Biz Book of the Year:
The Cellist of Sarajevo, by Steven Galloway.
Fact is, it's the best book I've read in years. It is a short fictional account of the lives and personal and moral trials of a handful of people during the civil war in the Balkans.
I, like 99%+ of you, am/is a spoiled brat—I (you?) cannot imagine what it means to have life, every assumption associated therewith, turned upside down and inside out.
How would I react? No idea!
If you don't buy my "biz book" label, read it anyway.
(*Also on my list of fiction that applies to biz life is another recent read, The Dream Life of Sukhanov by Olga Grushin, 2005, an amazing tale of bureaucracy and moral trials. Together, this pair tops my reading list going back a long, long time.)