Do Me The Honor of a "PSF" Discussion!
At least, try "the PSF idea" on for size:
What is a "PSF"?
Are we (department?) a "PSF"?
Do we ("department"?) truly do WWPF—Work Worth Paying For?
Do we have ...
To spur discussion you'll find two attached documents. First is the core, bare-bones "50 List" from my 1999 book, The Professional Service Firm50: Fifty Ways to Transform Your "Department" into a Professional Service Firm Whose Trademarks Are Passion and Innovation.
You will also find my "PSF35" list from Part 3 of the current Master Presentation.