100 Ways to Succeed #99:

Reward “DNK” When You DNK

Of course you don’t want to reward “I didn’t bother to …” laziness, but you do want to reward—Big Time—truth-telling. Hence, cheer publicly the person who admits, in front of a boss, that he or she “does not know” the facts here, or the answer to this or that. In fact make a game (serious game!) out of identifying the “DNKs” regarding any analysis or proposed action. Frankly, good inventories of DNKs may be far more important to success than inventories of DKs.

Tom Peters posted this on December 7, 2007, in Success Tips.
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