“One bank is currently claiming to ‘leverage its global footprint to provide effective financial solutions for its customers by providing a gateway to diverse markets.’ I assume that it is just saying that it is there to help its customers wherever they are.” —Charles Handy

“Never forget implementation boys. In our work it’s what I call ‘missing 98 percent’ of the client puzzle.” —Al McDonald

Tom Peters posted this on April 16, 2006, in Strategies.
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