Good Management

Most of today’s entries are about truly crappy management—GM, Morgan Stanley, hospitals. But let’s shower credit where credit is due. Despite soaring fuel prices, Southwest Airlines (stock ticker LUV) reported a 41% rise in 2Q profit versus last year! Go SWA!

Whoops, and I almost forgot, when panning hospitals, that U.S.News showers praise on Veteran’s Administration hospitals for jumping early & vigorously & successfully on the Quality of Care issue!

Tom Peters posted this on July 14, 2005, in Excellence.
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