Speaking of “value added” … check out Home Depot’s Website. The “big box” “retailer” now offers a staggering—and rapidly growing—array of home services. Having moved well along in its Management Systems and Store Refurbishment Revolutions, CEO Bob Nardelli is now vigorously turning to a value-added-through-services strategy that may eventually make the Orange Box the #1 “retailer” in the world—yes, surpassing Wal*Mart. (HD is already #2.)
