Check It Out!

Speaking of “value added” … check out Home Depot’s Website. The “big box” “retailer” now offers a staggering—and rapidly growing—array of home services. Having moved well along in its Management Systems and Store Refurbishment Revolutions, CEO Bob Nardelli is now vigorously turning to a value-added-through-services strategy that may eventually make the Orange Box the #1 “retailer” in the world—yes, surpassing Wal*Mart. (HD is already #2.)

Tom Peters posted this on January 7, 2005, in Strategies.
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