The Window & The Mirror

Whenever I ask a new or prospective client to describe the issues that confront his or her business, they inevitably describe forces from the outside world that stand in the way of success. These forces could include competitive threats, fickle customers, economic conditions, intransigent unions, the weather—you name it.

Later, once we have gotten deep into our work together, an interesting thing happens ...

Tom's been encouraging us to think about implementation. Please have a look at a new article I've written that helps us address the biggest obstacle to implementation: Ourselves.