Grooves and Ruts

Visited the world headquarters of American Express yesterday and heard a great quote credited to the company’s former CEO Harvey Golub on how companies with a rich history and long traditions can stay innovative:

Don’t let your grooves become ruts.

I love this quote just a tad more than Golub’s advice that we grow by working “at the margins of [our] ignorance.”

Geoff Thatcher posted this on July 14, 2004, in Brand You.
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