Australia's CIO Magazine's 2004 State of the CIO survey confirms that once again communication rules:
... the single most pivotal skill for success as a CIO is the ability to communicate effectively ... a CIO gets nowhere without getting people to listen and then understand and believe in the propositions offered ... People are moved by content with an appropriate emotional message.
Richard E Boyatzis, Professor and chair of the Department of Organizational Behavior at Weatherhead School of Management asks: "What do you get when you have a really smart, technically expert CIO with little or no EI competencies? A nerd who no one except other nerds listens to unless they are in the mood and patient, which is not too often?" Enough said!