Second item on the Wall Street Journal's blog has this little item about a visit to Washington, D.C., yesterday.
What touched us most, though, was that our hotel, the Mandarin Oriental, had gone out of its way to honor Reagan. At the front desk were three monochromatic bowls of jellybeans—one each red, white, and blue. When we got to our room, the bed had been turned down, and in place of the standard chocolate were a small package of jellybeans and a card with the famous quote: "General Secretary Gorbachev, if you seek peace, if you seek prosperity for the Soviet Union and Eastern Europe, if you seek liberalization: Come here to this gate! Mr. Gorbachev, open this gate! Mr. Gorbachev, tear down this wall!"
Not only a fitting tribute, but the kind of customer service we, well, mostly read about.