Video: Preparing to Speak
In a conversation with colleague Shelley Dolley, Tom describes one of his most effective speaking strategies. When he's preparing his speech, he doesn't think about the client or just any audience member. Watch this video in our Off the Cuff series to hear about who Tom's keeping in his mind's eye while he's on stage at one of the more than 3,000 speeches he's given.
You can find the video at YouTube (time: 2 minutes 49 seconds).