The Basics IIA:
All You Need Is Love,
Not Tom Peters or Gary Hamel

I ran on so long in that last post that I obscured the basic point. Clever "human resources" programs that take into account the "new realities" concerning Gen X or Chinese competition or Web 2.0 are not the basis for creating "competitive advantage through an excellent workforce." The "great secret" to "people excellence" is "treat people with manifest respect and appreciation and trust, and give them a chance to express the best in themselves and dramatically broaden their horizons"—and "the rest" will take care of itself for Gen A or Gen B or Gen X or Gen Boomer.